Managing an eLearning Project can just be overwhelming especially since it involves two key elements: people and technology. Here is how to address three common problems that project managers face on all eLearning projects.
• Managing People Inside & Outside Your Department
Solution: Each project is unique and therefore each leadership team will be configured differently. The typical leadership team consists of you as the Project Manager, your supervisor and a Director or VP as your “Project Champion”.
Meet with your Supervisor weekly to discuss any potential project little snags or issues, so they do not grow from issues into problems. It is always better to seek advice BEFORE it becomes a real problem. Don’t wait until the last minute and think it will go away, it won’t, even if it goes quiet it will come back to haunt you later.
Remember that what might seem to be a big issue for you, is not from your Supervisor or Champion’s level. Your issue might be resolved by a quick phone call or short email to another senior management colleague. Let your Supervisor or Champion handle issues “above your paygrade’’. Your main role, as project manager is to provide overall project leadership and work with the senior instructional designer so they can get the training developed.
• Choosing The Right Stakeholders
Solution: Stakeholders is the term we use for the key people you will work with to provide the content and services to make the project happen. They may perform one or more services on the project. The moment you have gotten management project approval, is a good time to start stakeholder selection.
How many stakeholders should you include? As many as needed to ensure all project bases are covered in providing the right kind of content to ensure eLearning project success. You just want the best people on the project to produce the best eLearning product.
• How to Lead People Who Develop Course Content
Solution: Whether internal or consultant content developers are utilized, they should take direction from the Sr. instructional designer. A typical eLearning project could make use of multiple content developers depending upon the timeline and specialized skills.
Content developers perform many roles. They create the PowerPoint (PPT) templates according to specifications, add bullet points, graphics, and speaker notes. Then also edit and add audio narration files and video segments to the PPT. After final approval, the content developer compiles the PPT into a SCORM format Mp4 video format ready for uploading to the LMS server.
You need someone who is knowledgeable of all of these processes to accomplish these tasks with knowledge and confidence. That is why it is important to tag-team with your instructional designer so they can handle the instructional side of eLearning development.
If you found this tip useful, check out the free SME onboarding video (no signup) at: www.eMAbootcamp.com