Project Portfolio

UNISYS | SAIC
Organizational Change Management (OCM)
Business Analyst: 2019 – 2021 

Challenge: Created OCM Plans and messaging t to support organizational change, training, and implementation of Service Now©, centralized support ticketing system. Worked 100% remotely with clients. Supported OCIO‑level initiatives for federal agencies; role required U.S. government security clearance. Started with Unisys moved with the federal contracts to Business Analyst with SAIC in 2020.

Clients: Multiple  projects working with:
• University of California – Server Technology Public / Private Partnership Event
• Lamb-Weston –  Idaho Potato Corporation
• USAF | Pentagon (Washington, DC )
• Dept of Health, Human Services – OCIO Level  Washington, DC 
• Dept of Energy – OCIO Level, Washington,  DC
• Dept of Transportation – OCIO Level, Washington, DC

Extra Project: Led a DOT initiative with the Microsoft Federal Agency team to create a SharePoint portal demo to improve agency communications by aggregating email, docs, events calendar, live and self-paced training.

Valerie was hired in 2019 by Unisys as OCM Manager. In 2020 SAIC Federal Contracting acquired UNISYS federal division, Valerie followed the projects, hired as Business Analyst.

ACRP AVIATION
Sub-Contractor to: Mead & Hunt: 2015 – 2019

Client: Airport Cooperative Research Program (ACRP) managed by the Transportation Research Board (TRB) of the National Academies of Sciences, Engineering, and Medicine sponsored by the Federal Aviation Administration.

Challenge: Design2Train was tasked with creating the first ACRP national web-based training.

Deliverables: Our team worked 100% remotely with a team of Mead&Hunt airport environmental engineer expertsand ACRP SMEs to design the training program and User Interface. We created hybrid training materials for classroom and web delivery. We built a WordPress site for nationwide field testing prior to the ACRP client site being completed. Design2Train uploaded the final training components to the new ACRP agency website used by airport staff nationwide. 

Project Testimonial
Design2Train has provided invaluable support to several of my commercial airport and Transportation Research Board aviation projects, with services that included design, development, and deployment of a variety of web-based training courses and related materials.  What has impressed me most about working with Valerie is her ability to apply her expertise in training and eLearning principles and tools to a wide range of technical topics for which she has no previous experience. I would not hesitate to recommend Design2Train to others with similar training needs.
Dean Mericas, Ph.D., Senior Aviation Consultant
Mead & Hunt, Inc. – Austin, TX

AIRPORT ENVIRONMENTAL TRAINING
Sub-Contractor to: WCAA 2015 and updates: 2017, 2019, 2022

Challenge: Created a web-based Wayne County Airport Authority (WCAA) staff and tenant environmental training.  eLearning courses was delivered on a Cornerstone LMS  to badged WCAA staff and Design2Train developed an external WordPress LMS for delivery of training to tenants and contractors.

Deliverables: PowerPoint Templates, Course Guides, eLearning Modules with Quizzes and Certificates, Website LMS. Training was delivered on-time and on-budget.

Topics: WCAA staff, tenant, and construction contractor courses included:  
• Environmental and Sustainability Mission
• Stormwater Management & Sustainability
• Good Housekeeping Practices
• Spill Prevention & Clean-up

FOOD SAFETY
Prime Contractor to: USDA (VA HQ): 2011

Overview: Won a national competitive bid to provide instructional design and eLearning services to update a 40-hour classroom course delivered for national training certification of USDA fruit and vegetable field inspectors.

Challenge: Reviewed existing course and designed a new standardized PowerPoint look.  Valerie Miller attended the live week-long workshop in Virginia and recorded all speakers. Valerie worked with USDA SMEs to design the interface, update training materials and provide an engaging and professional learning experience. Training was delivered on-time and on-budget for use in USDA training schedules.

Deliverables: PowerPoint, Facilitator and Course Guides for 23 Topics including:
• FPB Audit Program ISO 9001 /19011
• Policies / Procedures for GAP / GHP audits
• Inspector vs Auditor POV

SPRAYFOAM INSULATION
Prime Contractor to: Bayer Material Sciences: 2009

Overview: Won a competitive bid to convert an existing marketing slide deck into a multi-topic web-based training for training Bayer Sprayfoam Insulation Applicators. The course topics included:
• Federal regulations for chemicals, MSDS safety
• Chemical interactions and installation
• HSE and PPE Requirements

Challenge: Delivered an eLearning program delivered via international Bayer servers in Germany.  Design2Train designed a web-based course and worked with global Bayer SMEs for content. We created a “branded” user interface and standardized templates. We went on-site and videotaped actual insulation installation and laboratory chemical experiments. Training was delivered on-time and on-budget to meet global company launch.

TAP PROGRAM – Small Business Marketing / Websites
Prime Contractor to: TXDOT: 2003 – 2015

Overview: Selected in three separate competitive bidding processes to deliver Technical Assistance Training (website development, marketing materials, computer training) to small business owners in highway construction codes. Won two additional multi-year competitive re-bids on this contract until the program was closed in 2015.  Earned over $250K from this program. 

Challenge: Design and create websites remotely for business owners who were not computer literate. Created WordPress websites with eCommerce and video components. Also designed and created marketing materials including: brochures, postcards, flyers, capability statement, business cards. Have updated several websites after the program ended. 

RIG ASSET MANAGEMENT
Prime Contractor to: TransOcean (Global SantaFe): 2005-2007

Overview: Converted a week-long classroom training delivered in Aberdeen, Scotland on proprietary rig asset management software and automated preventative maintenance scheduling into a web-based training.

Challenge: Course was delivered via intranet servers to all global rigs.  The client project sponsor was new to eLearning and the development cycle.  All training was created and delivered on-time for global deployment.

15 Passenger Van Safety
Prime Contractor to: Texas Tech University: 2006

Overview: Won a competitive bid to convert an existing classroom training review course into eLearning with content based on 15 Passenger Van Safety Statistics and Good Driver Practices.

Challenge: Designed the user interface and all training modules. Worked remotely with SMEs to update content. We updated the training course content and  compiled all SCORM-compliant lessons to be delivered on the University Blackboard LMS. Training delivered on-time and on-budget.