eLearning Project Management

eLearning Project Management

eLearning Project Management
The Design2Train team is an experienced group of eLearning professionals who can coach you on how to quickly convert existing classroom training but ALSO how to MANAGE the eLearning project to save time and money.

We help you build your own successful eLearning roadmap.   Questions? Let’s Talk 

eLearning Project Success

Converting ILT to eLearning

Converting ILT to eLearning

Ready to Convert Instructor-Led Training (ILT) to eLearning
The Design2Train team is an experienced group of eLearning professionals who can coach you on how to quickly convert existing classroom training but ALSO how to MANAGE the eLearning project to save time and money.

We help you build your own successful eLearning roadmap.  Questions? Let’s Talk 

eLearning Project Success

Creating a Training Plan

Creating a Training Plan

Need help preparing your new training plan? 
The Design2Train team is an experienced group of training professionals who can assist you and your team with preparing a workable training plan that prioritizes and places emphasis on what is important to you.

Whether you are new to the training job or an experienced professional, it can help to have an outside expert assessment to help to complete the plan.  Our consulting rates are affordable and we work remotely. 

Questions? Let’s Talk 

eLearning Project Management Tip #12: Contributors vs Stakeholders

What is the difference between Contributors and Stakeholders on an eLearning Project Management Team? Contributors are team members with whom you will normally meet with once, but their knowledge is critical to project success. Examples of training contributors could include:

  • Marketing Manager
  • Training Manager (if not directly involved in the project)
  • LMS Administrator /Webmaster
  • Audio Narrator
  • Videographer / Video Editor

Each of these contributors has one special expertise that they bring to the project.

Stakeholders are more actively involved in the daily operations of the eLearning project.  They have “skin in the game” and are very interested in making sure the program is successful.   Examples of stakeholders:

  • Senior management (Supervisor and “Champion” VP or Director)
  • Subject matter experts (SMEs)
  • Instructional Designer
  • Content Developer
  • Graphics Artist

The combination of contributors and stakeholders changes with each project, but their contributions are essential to the eLearning project being delivered on-time and budget, while meeting instructional goals.

eLearning Project Management Tip #10: Contributors and Their Role

eLearning Learning Best Article

In the Design Phase… Contributors provide specialized resources. You will normally meet with contributors only one time.  Who you choose as project contributors depends entirely upon the content of your training.

Here are some different types of contributors you might want to consider:  NOTE: If you work for a multi-national corporation, in addition to local product managers, equally important are national, regional and geographic field managers who can be helpful to bringing a “bigger picture perspective”.

Global Training Leaders can also offer suggestions on how to “localize content” by recommending alternative wording, graphics or people pictures that are more culturally sensitive for distribution to specific regions or countries. The training manager can recommend these training leaders.  If you are offering training in multi-languages, these training leaders are critical for identifying good regional SME language and cultural translators.

A Product Engineer is mandatory if your training includes specifications, preventative maintenance, tear-down procedures and / or product replacement parts.  Based upon training requirements you might even want to consider and include a product engineer to serve as a SME.

Safety Officers – are a necessity if you are creating technical or job training that includes working at height, climbing, operating machinery, chemical usage, or other workplace safety issues.  They are experts on: personal protective equipment (PPE), safe operating procedures, federal regulations, OSHA, and company policies regarding safe product usage.

Chemistry Lab Technicians –  are helpful because they are on the front line completing real-life testing situations and can provide excellent content for graphics and videos. They may also have an informal lab safety manual for you to reference.

A Customer Service Manager is mandatory if training deals with people who support customers.  Take time to ask what are the best training formats for Customer Service representatives to use on the job. You will want to create training in the easiest formats for them to use as workplace references. Ask the manager if its possible to assign an experienced representative to serve as a contributor to share some “real life case scenarios” to make the training relevant.

An Outside Expert such as a manufacturing representative can provide can provide: product specifications, product photos, preventative maintenance recommendations, tear-down procedures,  and / or replacement part numbers. Their product specifications add value in the training as well as great reference materials.

This tip is part of the eLearning Roadmap.com program.

eLearning Project Tip #9: How to Manage Three Common Problems

Managing an eLearning Project can just be overwhelming especially since it involves two key elements: people and technology. Here is how to address three common problems that project managers face on all eLearning projects. 

• Managing People Inside & Outside Your Department 
Solution: Each project is unique and therefore each leadership team will be configured differently.  The typical leadership team consists of you as the Project Manager, your supervisor and a Director or VP as your “Project Champion”.

Meet with your Supervisor weekly to discuss any potential project little snags or issues, so they do not grow from issues into problems. It is always better to seek advice BEFORE it becomes a real problem.  Don’t wait until the last minute and think it will go away, it won’t, even if it goes quiet it will come back to haunt you later.

Remember that what might seem to be a big issue for you, is not from your Supervisor or Champion’s level. Your issue might be resolved by a quick phone call or short email to another senior management colleague. Let your Supervisor or Champion handle issues “above your paygrade’’. Your main role, as project manager is to provide overall project leadership and work with the senior instructional designer so they can get the training developed.

• Choosing The Right Stakeholders 
Solution: Stakeholders is the term we use for the key people you will work with to provide the content and services to make the project happen. They may perform one or more services on the project. The moment you have gotten management project approval, is a good time to start stakeholder selection.

How many stakeholders should you include? As many as needed to ensure all project bases are covered in providing the right kind of content to ensure eLearning project success.  You just want the best people on the project to produce the best eLearning product.

• How to Lead People Who Develop Course Content
Solution: Whether internal or consultant content developers are utilized, they should take direction from the Sr. instructional designer. A typical eLearning project could make use of multiple content developers depending upon the timeline and specialized skills.

Content developers perform many roles. They create the PowerPoint (PPT) templates according to specifications, add bullet points, graphics, and speaker notes. Then also edit and add audio narration files and video segments to the PPT.  After final approval, the content developer compiles the PPT into a SCORM format Mp4 video format ready for uploading to the LMS server.

You need someone who is knowledgeable of all of these processes to accomplish these tasks with knowledge and confidence.  That is why it is important to tag-team with your instructional designer so they can handle the instructional side of eLearning development.

If you found this tip useful, check out the eLearningRoadmap.com